For J&J Computer Services the remote connection between computers is a key part of our service.
In this direction we offers:
Remote Desktop Connection, you can access a computer running Windows from another computer running Windows that’s connected to the same network or to the Internet. For example, you can use all of your work computer’s programs, files, and network resources from your home computer, and it’s just like you’re sitting in front of your computer at work.
To connect to a remote computer, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. The steps below include adding names to that list.
Remote connection support were we can connect to your computer remotely via of our web page and with your authorazation in order to run diagnostics test and correct softwares or windows system problems.
Note: the customer’s computer must has the internet connection up and running.